Privacy Policy

Last updated: March 2026

1. Introduction

CZAAH Capital & Ventures (Private) Limited ("CZAAH Pakistan"), registered with the Securities and Exchange Commission of Pakistan (SECP), and CZAAH DMCC ("CZAAH Dubai"), a company registered in the Dubai Multi Commodities Centre free zone (collectively referred to as "CZAAH", "we", "us", or "our"), are committed to protecting the privacy and security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or otherwise interact with our business operations. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect information about you in a variety of ways, including:

Information You Provide Directly

Full name, title, and professional designation
Contact details including email address, telephone number, and business address
Company name, registration details, and business information
Financial information necessary for investment facilitation and due diligence
Identity verification documents as required by applicable anti-money laundering (AML) and know-your-customer (KYC) regulations
Correspondence and communications you send to us

Information Collected Automatically

IP address, browser type, and operating system
Pages visited, time spent on pages, and navigation patterns
Referring website addresses
Device identifiers and technical information

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our investment facilitation, advisory, and consulting services
To process and manage investment inquiries and client relationships
To conduct due diligence, KYC, and AML checks as required by law
To communicate with you regarding our services, updates, and opportunities
To comply with legal obligations, regulatory requirements, and industry standards
To improve our website, services, and client experience
To protect our rights, property, and the safety of our clients and stakeholders
To send you marketing communications, where you have provided consent or where we have a legitimate interest to do so

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Between CZAAH Entities: Information may be shared between CZAAH Capital & Ventures (Pakistan) and CZAAH DMCC (Dubai) for operational purposes and to provide you with seamless service across jurisdictions.
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, including legal advisors, auditors, IT service providers, and compliance consultants, subject to appropriate confidentiality agreements.
Legal Requirements: We may disclose your information when required by law, regulation, or legal process, including requests from the SECP, the DMCC Authority, or other regulatory bodies.
Business Transactions: In the event of a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure storage systems, access controls, and regular security assessments.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

6. International Data Transfers

As CZAAH operates across multiple jurisdictions, your personal information may be transferred between our entities in Pakistan and the United Arab Emirates. Specifically:

CZAAH Capital & Ventures (Private) Limited processes data in accordance with the laws of the Islamic Republic of Pakistan, including applicable data protection provisions.
CZAAH DMCC processes data in accordance with the laws of the United Arab Emirates and the regulations of the Dubai Multi Commodities Centre.

When transferring data between jurisdictions, we ensure that appropriate safeguards are in place to protect your information in compliance with the applicable legal requirements of each jurisdiction.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information, subject to legal and regulatory obligations
The right to withdraw consent for marketing communications at any time
The right to object to or restrict certain processing activities
The right to data portability, where technically feasible

To exercise any of these rights, please contact us using the details provided in Section 10 below.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website.

We may use the following types of cookies:

Essential Cookies: Required for the basic functionality of our website.
Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve its performance and content.
Preference Cookies: Allow our website to remember choices you have made, such as language or region preferences.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Material changes to this Privacy Policy will be communicated through a notice on our website or, where appropriate, by direct communication to affected individuals.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@czaah.com
CZAAH Capital & Ventures (Private) Limited
Islamabad, Pakistan

CZAAH DMCC
Dubai, United Arab Emirates